Return & Refund Policy (i)

We accept returns and refunds only in the following cases:

• Damaged product received

• Wrong product received

• Incomplete or missing items

Any issue must be reported to us within 12 hours of delivery via WhatsApp or email, along with clear photos/videos of the product and packaging as proof.

Requests made after 12 hours or for any other reason will not be eligible for return or refund.

Once the issue is verified and approved by our team, we will arrange the applicable return and refund/replacement process.

WhatsApp: +91 72183 98646
Email: helpexpertmom@gmail.com

 

90-Day Money-Back Guarantee & Refund Policy (ii)

We want every parent to have enough time to consistently use the Brain Development Kit and decide whether it is suitable for their child. That is why we offer a 90-Day Money-Back Guarantee, subject to the terms and conditions below.

1. Our 90-Day Guarantee

After receiving the Brain Development Kit, parents are expected to use the program consistently for 90 consecutive days.

During this period, the activities should be followed as instructed in the main activity book, along with the age-appropriate activities provided in the printed activity sheets.

If, after completing the full 90-day program, you genuinely feel that the Brain Development Kit has not provided meaningful improvement in your child's engagement, learning-related skills, memory, attention, or participation in the activities, you may request a refund, provided all eligibility requirements are satisfied.

2. Consistent Use Is Required

The 90-Day Money-Back Guarantee is intended for parents who genuinely use the program consistently. To be eligible for a refund:

• The activities in the main Brain Development Kit book must be followed consistently throughout the 90-day period.

• The provided printed activity sheets must be used regularly as part of the child's activity routine.

• Activities should be selected and performed according to the child's appropriate age group and the instructions provided.

• If the original printed activity sheets are completed before the 90 days are over, the parent must print additional age-appropriate activities from the recommended activity materials and continue using them.

• The child must continue participating in the activities throughout the entire 90-day period.

• Parents should retain completed worksheets and activity papers as evidence of participation.

3. Proof of 90-Day Usage

Because this guarantee is based on consistent use of the program for 90 days, reasonable proof of participation may be required before a refund is approved.

You may be asked to provide:

• Photographs or scans of completed activity worksheets used during the 90-day period.

• Photographs of additional worksheets printed and used after the original activity sheets were completed.

• Your original order or purchase details.

• Any other reasonable information required to verify consistent participation.

Completed worksheets and activity papers are an important part of the eligibility requirements.

Blank, unused, substantially incomplete, or artificially completed worksheets may not be accepted as sufficient proof of consistent participation.

4. When Can You Request a Refund?

A refund request under this guarantee may be submitted only after the full 90 consecutive days of usage have been completed.

Refund requests submitted before completion of the 90-day period will not qualify under this guarantee.

After completing the 90-day program, the customer must contact us within 14 days to request a refund and provide the required proof of usage.

Guarantee Period

90 consecutive days from the date of delivery.

Refund Request Window

Within 14 days after completing the 90-day program.

5. Refund Eligibility

To qualify for the 90-Day Money-Back Guarantee, the customer must:

1. Purchase the Brain Development Kit directly from us.

2. Complete the full 90 consecutive days of the program.

3. Follow the activities provided in the main activity book consistently.

4. Use the provided printed activity sheets regularly.

5. Print and use additional age-appropriate activities if the original printed sheets are completed before the 90-day period ends.

6. Provide reasonable evidence demonstrating consistent participation for the 90-day period.

7. Submit the refund request within 14 days after completing the 90-day program.

8. Provide any additional reasonable information required to verify eligibility.

If the above requirements are not fulfilled, the refund request may be declined.

6. How the Refund Process Works

Once we receive your refund request and the required proof of usage, our team will review your submission.

If your request satisfies the requirements of the 90-Day Money-Back Guarantee, the eligible refund will be processed to the original payment method used for the purchase.

Refund processing times may vary depending on the payment provider, bank, or payment method.

7. Important Information About Results

The Brain Development Kit provides structured learning and developmental activities designed to encourage children's engagement, learning, memory, attention, and participation.

However, every child is different, and individual results may vary depending on factors such as consistency, participation, age, learning environment, and other individual circumstances.

The 90-Day Money-Back Guarantee is based on consistent use of the program for 90 days, not on achieving a particular numerical or developmental result.

8. Misuse or Fraudulent Claims

We reserve the right to decline a refund request where there is reasonable evidence of:

• False or misleading information.

• Fraudulent or altered worksheets.

• Artificially completed activity sheets.

• Insufficient participation in the program.

• Failure to complete the required 90-day period.

• Failure to follow the requirements of this guarantee.

• Any other misuse or abuse of the guarantee.

The guarantee is intended for customers who genuinely purchase, use, and complete the program as described.

9. Acceptance of These Terms

By purchasing the Brain Development Kit, the customer acknowledges that they have read, understood, and agreed to the terms and conditions of this 90-Day Money-Back Guarantee & Refund Policy.

Guarantee Summary

Guarantee Period: 90 consecutive days from the date of delivery

Minimum Requirement: Consistent use of the main book and age-appropriate activity sheets throughout the 90-day period

Additional Activities: If the original printed sheets are completed, additional age-appropriate activities must be printed and used

Proof Required: Completed worksheets/activity papers and other reasonable evidence of consistent 90-day usage

Refund Request Window: Within 14 days after completing the 90-day program

Refund Method: Original payment method, subject to applicable processing timelines

Important: The guarantee does not promise a specific IQ score, academic result, or developmental outcome.