90-Day Money-Back Guarantee & Refund Policy
We want parents to have enough time to consistently use the Brain Development Kit and see whether it's genuinely helpful for their child — and we've got you covered right away if anything arrives damaged or incorrect.
1Damaged, Defective, or Wrong Item Received
This section applies separately from the 90-Day Guarantee below and covers cases where the kit arrives damaged, defective, incomplete, or incorrect. You do not need to wait or use the product for this — it is handled immediately upon delivery.
- Report the issue within 12 hours of delivery via WhatsApp or email.
- Share clear photos or a short video of the damaged item, incorrect item, or missing contents, along with your order number.
- Keep the original packaging until the issue is resolved, as it may be required for verification or return.
- Once verified, you may choose a free replacement or a full refund to your original payment method.
290-Day Guarantee
After receiving the Brain Development Kit, parents are expected to use the activities consistently for a full 90 consecutive days.
The program should be followed as instructed in the main activity book, along with the age-appropriate activities provided in the printed activity sheets.
If, after completing the full 90-day program, you believe there has been no meaningful improvement in your child's engagement, learning-related skills, memory, attention, or participation in the activities, you may submit a refund request, subject to the eligibility requirements below.
3Consistent Use Is Required
To qualify for the 90-Day Money-Back Guarantee, the following requirements must be met:
- The activities in the main Brain Development Kit book must be followed consistently throughout the 90-day period.
- The provided printed activity sheets must be used regularly as part of the child's activity routine.
- Activities should be selected and performed according to the child's appropriate age group and instructions.
- If the original printed activity sheets are completed before the 90 days are over, the parent must print additional age-appropriate activities from the recommended activity material and continue the program.
- The child must continue using the activities throughout the entire 90-day period.
- The parent should retain the completed worksheets/activity papers as evidence of consistent participation.
4Proof of 90-Day Usage
Because this guarantee is based on consistent use for 90 days, proof of participation is required before a refund can be approved. The parent may be required to provide:
- Photographs or scans of the completed activity worksheets used during the 90-day period.
- Photographs of additional printed worksheets used after the original sheets have been completed.
- The original order/purchase details.
- Any other reasonable information required to verify that the program was consistently followed for 90 days.
5When Can a Refund Be Requested?
A refund request can be submitted only after the full 90-day usage period has been completed. Refund requests submitted before completing 90 days may not qualify under this guarantee.
6Refund Eligibility
To qualify for the refund, the customer must:
- Have purchased the Brain Development Kit directly from us.
- Complete the full 90-day activity period.
- Follow the activities in the main book consistently.
- Use the provided printed activity sheets regularly.
- Print and use additional age-appropriate activities if the original sheets are completed before 90 days.
- Provide sufficient evidence of 90 days of consistent use.
- Submit the refund request within the specified refund-request period.
If these requirements are not fulfilled, the refund request may be declined.
7Refund Process
Once we receive your refund request and the required proof of usage, our team will review the submission.
If the requirements of the 90-Day Money-Back Guarantee are satisfied, the eligible refund will be processed to the original payment method, subject to applicable payment-processing timelines.
8Important Note
This guarantee is intended to give parents an opportunity to consistently practice the activities with their child for 90 days before deciding whether the Brain Development Kit is suitable for them.
Every child is different, and individual results may vary. The Brain Development Kit is designed to provide structured learning and developmental activities, but individual outcomes cannot be guaranteed.
The 90-Day Money-Back Guarantee does not represent a guarantee of a specific IQ score, academic result, developmental outcome, or other specific measurable result.
9Abuse of the Guarantee
We reserve the right to decline refund requests where there is evidence of misuse, fraudulent claims, false or altered worksheets, incomplete participation, or failure to comply with the requirements of this guarantee.
By purchasing the Brain Development Kit, the customer acknowledges and agrees to these 90-Day Money-Back Guarantee terms.